Why Harmoney?

About Us

As regulatory requirements on the financial services scene become stricter every day, it's clear that business processes, like comprehensive end customer onboardings, are necessary to kick off loyal, long-term, mutually beneficial customer relationships. However, stringent and continuously changing regulations make client lifecycle management expensive, time and resource intensive, and cumbersome for your customers.

It is this significant pain point that led our team to develop the Harmoney solution. Since we started out in 2016, new functionalities and enhancements are constantly being added to optimise the entire customer due diligence and lifecycle management process. All with a truly end-to-end perspective: from the end customers to the compliance teams and the organisation’s core systems.

We strive to empower your financial services business to transcend repetitive, manual, and often paper-based tasks through digitalisation and automation. All while streamlining the processes of onboarding, reboarding, offboarding, and continuous customer due diligence. That’s how we can promise you instant compliance with complete peace of mind.

Why Harmoney

About us

With the financial services scene ever-changing, it's apparent that the onboarding process will only get more time-consuming, annoying, and suboptimal over time, for customers and relationship managers alike.

The Harmoney platform resulted from this precise pain point. Since the platform's inception in 2016, new functionalities and enhancements have constantly been introduced to optimise the entire customer due-diligence and life-cycle management process.

Our mission

Comprehensive customer onboardings are essential for loyal, long-term, mutually beneficial customer relationships. Stringent and continuously changing regulations, however, make customer lifecycle management costly, time and resource intensive, and a cumbersome operation for clients.

We strive to empower your financial services business to transcend these repetitive, manual, and often paper-based tasks through digitalisation and automation, streamlining the processes of onboarding, reboarding, offboarding, and continuous customer due diligence.

Experts in the domain

Harmoney's team of specialists includes seasoned experts in banking, insurance, and compliance, as well as skilled developers and delivery managers. With our dynamic combination of expertise and proven technology, we deliver exceptional business value to the financial and associated sectors.

Meet our team

The Harmoney team are all experts in their fields. As a team, we combine expertise in regulatory intelligence, state-of-the-art technology, financial and client services, and professional delivery. We are fully motivated to take total responsibility in our areas of expertise. Moreover, our combined expertise allows us to take the lead in all of (y)our projects Working alongside you, the customer, our combined expertise means that you can have full confidence in a collaboration to deliver. Let’s work together!

Thomas Van Maele

CEO & Founder

Wouter Haerick

CISO, DPO & Founder

Steven Coppens

COO

Stijn Coppens

CTO and Product Director

Thierry van Alphen

CCO

Anne-Catherine Boucquey

IT Service Manager and Delivery Manager

Jolien Corstjens

Delivery Manager
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Thomas Van Maele

CEO & Founder

Thomas holds masters’ degrees in Business Engineering and Operations & Technology Management and completed and Executive Program at Singularity University. Early in his career he worked as a Senior Advisor in Corporate Finance and Mergers & Acquisitions at KPMG before joining Econopolis, a wealth advisory and wealth management services provider. At Econopolis Thomas was, as a partner, responsible for the Private Investments division, working with high net worth clients in managing private equity and private debt investments. Thomas is co-founder and Managing Director at Harmoney.

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Wouter Haerick

CISO, DPO & Founder

After receiving his Master’s degree in Electrical Engineering from the Ghent University Wouter started working in the telecommunication market and participated in various delivery projects at fixed and mobile operators. In 2004 he joined IBCN as a research assistant where he was involved in various European and national research project. In 2009 Wouter obtained a PhD in the field of Computer Science. In 2011 he became business developer for Ghent University (Industrial Research Fund). In this role, he has been involved at iMinds (CTO, Future Internet Technologies) and as Director Research Valorization at IMEC. Wouter is co-founder and Chief Technology Officer at Harmoney.

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Steven Coppens

COO

Steven holds a masters’ degree in Economics, specialized in (corporate) Finance. After starting his career as a Senior External Auditor at KPMG and Internal Audit assignments, he focused his career on Project Management and Operations in IT and Telecommunications at Alcatel-Lucent (currently Nokia) and Bpost. As COO and CIO for a start-up delivering Electrical Vehicle charging solutions and Energy Management software, Steven implemented processes and IT to make the start-up scalable. As Chief Operations Officer and Product Manager, Steven is focusing on scalable Operations and Product processes at Harmoney.

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Stijn Coppens

CTO and Product Director

Stijn built up more than 15 years of enterprise experience throughout different types of software development projects, after he achieved in 2002 a master’s degree in industrial science Electronics ICT. Stijn started his career as a Java developer at DATA4s (acquired by Norkom Technologies) where he was co-responsible for their unique name-matching AML tool, with focus on the financial sector. Afterwards Stijn evolved as technical consultant from a developer to a senior technical team lead on a wide range of projects and customers at XploreGroup, part of the CRONOS company. At Harmoney, Stijn leads a young and dynamic product development team with great opportunities in a complex matter, making sure the company’s objectives are achieved.

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Thierry van Alphen

CCO

Thierry holds a Solvay Business school MBA and built a 22-year financial services experience at ING in different senior roles in Credit Risk Management, Corporate Banking and Private Banking in Belgium and the Netherlands.

As a.o. Head of ING Private Banking Belgium (2016-2020), he has developed expertise related to the impact that regulatory changes can have on customers and organisations.


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Anne-Catherine Boucquey

IT Service Manager and Delivery Manager

Anne-Catherine holds a master’s degree in management from the University of Antwerp. She has built an outstanding project and process management track record at Belfius and Bpost during the past 11 years and is our Head of Professional Services, responsible for the smooth delivery of the Harmoney solutions.

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Jolien Corstjens

Delivery Manager

Jolien is delivery manager at Harmoney. With a background in project- and program management of IT implementations, she guides the customers with clear and transparent communication towards a smooth delivery of the Harmoney solutions. She holds a master’s degree in economics from the University of Leuven and completed a MBA highlights program at Solvay Business School.

Our partners

Harmoney collaborates with solid international partners, each with extensive expertise and thorough knowledge of their respective regions.