Snapshot function: the client lifecycle in a flash

Snapshot function

In compliance, being able to fully comprehend key decision moments throughout the client lifecycle is paramount. With Harmoney’s snapshot functionality, we offer a customisable summary of all key decisions. This overview improves compliance investigation and escalation, reduces compliance risk, and enhances transparency.

Summarising key decision moments

From onboarding to offboarding, the Harmoney platform offers a clear summary page of a customer's entire lifecycle. For example, a drop-down menu allows you to view a summary of each key decision point for any customer. After selecting a key decision moment, you’ll get a comprehensive overview of all the relevant data that contributed to that decision.

The data on this overview page in the Harmoney platform are fully configurable and customisable. Organisations can decide for themselves what information they want to display and how it’s presented. Additionally, these overviews can be easily exported as PDFs, making them convenient for different roles within an organisation. Information can easily be shared or saved for future use.

Tool for analysts, managers, and auditors

The snapshot functionality provides a powerful tool for various stakeholders, both within and outside the organisation:

  • KYC and AML analysts can use this overview to get a clearer picture of the activity in a dossier so far. It provides a comprehensive overview of all decisions made, along with the relevant documentation and actions. This simplifies further analysis of the file.
  • Compliance managers and other decision-makers can quickly access the most important information when dossiers are escalated to them, without needing to sift through a long list of documents. An overview highlights the focal points for decision-making.
  • The summary page also comes in handy during audits by regulators or auditors. Regulators can easily review how decisions were made and assess whether they are in line with existing regulations. The clear format makes it easy to check compliance with procedures and identify anomalies immediately.
  • The snapshot function also streamlines internal quality control, allowing teams to focus on the most relevant and high-risk contracts or clients.

If you’d like to find out more about this feature or the Harmoney platform as a whole, just get in touch! We’re happy to help.