Connected KYC
As a trusted financial partner to each of your customers, your overarching goal is to enhance their financial well-being. The more effectively you can gain an in-depth understanding of each individual and corporate customer, the sooner you can exceed their expectations. Harmoney provides a seamless, user-friendly and efficient connected KYC procedure – increasing each customer’s lifetime value and forming the foundation of long-term, trust-based relationships.
The benefits of connected
KYC with Harmoney
01
Smooth processes and interactions
A central, automated digital KYC platform with customer self-service relieves the customer’s administrative burden, for high response rates and more complete data.
02
Digital document signing
Save time and boost convenience for back-office teams and customers alike with digital signing, updating and archiving.
03
Avoid repetitive actions
The customer only enters their indentification information once – preventing confusion and needlessly repeated steps
04
Automatic capture
Pull in KYC information via external data sources or optical character recognition technology (OCR), for complete, error free customer data.
05
Identify “show stoppers” up front
Rapidly pinpoint customer characteristics that stop the onboarding process before investing precious time and resources in further customer due diligence.
06
Complete audit trail
Implement a case management system based on the Harmoney Financial Passport®, with both front and back offices referring to the same data.
Introducing the Financial Passport®
The missing link between every financial services stakeholder. The Harmoney Financial Passport® is a secure, continuously updated, centralized customer vault, paving the way for scalability, automated digital onboarding, compliance and due diligence workflows and rich customer interactions – all via a single platform.
How well do you truly know your customers?
Review the basics of KYC, end-to-end due diligence and ongoing compliance, and explore the power of automation, digitalization and centralization to transform these processes in our e-book, ‘The basics of end-to-end customer due diligence’.
