As a trusted financial partner to each of your customers, your overarching goal is to enhance their financial well-being. The more effectively you can gain an in-depth understanding of each individual and corporate customer, the sooner you can exceed their expectations. Harmoney provides a seamless, user-friendly and efficient connected KYC procedure – increasing each customer’s lifetime value and forming the foundation of long-term, trust-based relationships.
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A central, automated digital KYC platform with customer self-service relieves the customer’s administrative burden, for high response rates and more complete data.
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Save time and boost convenience for back-office teams and customers alike with digital signing, updating and archiving.
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The customer only enters their indentification information once – preventing confusion and needlessly repeated steps
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Pull in KYC information via external data sources or optical character recognition technology (OCR), for complete, error free customer data.
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Rapidly pinpoint customer characteristics that stop the onboarding process before investing precious time and resources in further customer due diligence.
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Implement a case management system based on the Harmoney Financial Passport®, with both front and back offices referring to the same data.
The missing link between every financial services stakeholder. The Harmoney Financial Passport® is a secure, continuously updated, centralized customer vault, paving the way for scalability, automated digital onboarding, compliance and due diligence workflows and rich customer interactions – all via a single platform.
Review the basics of KYC, end-to-end due diligence and ongoing compliance, and explore the power of automation, digitalization and centralization to transform these processes in our e-book, ‘The basics of end-to-end customer due diligence’.