About us
When extensive Mifid II questionnaires entered the financial services scene in 2016, it was immediately obvious that they made the onboarding process time consuming, annoying and suboptimal – for customers and relationship managers alike. There was major room for improvement.
This significant pain point led our team to develop the Harmoney platform in 2018. Since then, new functionalities and enhancements are continuously added to optimize the entire customer due diligence and lifecycle management process.
Our mission
Comprehensive customer onboardings are necessary to kick off loyal, long-term, mutually beneficial customer relationships. However, strict and continuously changing regulations make customer lifecycle management expensive, time and resource intensive – as well as cumbersome for your customers.
We strive to empower your financial services business to transcend these repetitive, manual often paper-based tasks through digitalization and automation, streamlining the processes of onboarding, reboarding, offboarding and continuous customer due diligence.
Meet the
Harmoney team
Our team is composed of domain experts with years of experience in banking, insurance and compliance as well as skilled developers and delivery managers. With this dynamic combination, we effectively deliver financial sector business value through technology.
Our advisors, investors and board of directors
Stan De Schepper
Urbain Vandeurzen
Bert Vandeurzen
Jeroen Lemaire
Pieter-Jan Bouten
Louis Jonckheere
Thomas Van Maele
Co-founder / CEO
Thomas holds masters’ degrees in Business Engineering and Operations & Technology Management and completed and Executive Program at Singularity University. Early in his career he worked as a Senior Advisor in Corporate Finance and Mergers & Acquisitions at KPMG before joining Econopolis, a wealth advisory and wealth management services provider. At Econopolis Thomas was, as a partner, responsible for the Private Investments division, working with high net worth clients in managing private equity and private debt investments. Thomas is co-founder and Managing Director at Harmoney.
Wouter Haerick
Co-founder / CTO
After receiving his Master’s degree in Electrical Engineering from the Ghent University Wouter started working in the telecommunication market and participated in various delivery projects at fixed and mobile operators. In 2004 he joined IBCN as a research assistant where he was involved in various European and national research project. In 2009 Wouter obtained a PhD in the field of Computer Science. In 2011 he became business developer for Ghent University (Industrial Research Fund). In this role, he has been involved at iMinds (CTO, Future Internet Technologies) and as Director Research Valorization at IMEC. Wouter is co-founder and Chief Technology Officer at Harmoney.
Steven Coppens
COO
Steven holds a masters’ degree in Economics, specialized in (corporate) Finance. After starting his career as a Senior External Auditor at KPMG and Internal Audit assignments, he focused his career on Project Management and Operations in IT and Telecommunications at Alcatel-Lucent (currently Nokia) and Bpost. As COO and CIO for a start-up delivering Electrical Vehicle charging solutions and Energy Management software, Steven implemented processes and IT to make the start-up scalable. As Chief Operations Officer and Product Manager, Steven is focusing on scalable Operations and Product processes at Harmoney.
Anne-Catherine Boucquey
Head of Professional Services
Anne-Catherine holds a master’s degree in management from the University of Antwerp. She has built an outstanding project and process management track record at Belfius and Bpost during the past 11 years and is our Head of Professional Services, responsible for the smooth delivery of the Harmoney solutions.
Stijn Coppens
Head of Engineering
Stijn built up more than 15 years of enterprise experience throughout different types of software development projects, after he achieved in 2002 a master’s degree in industrial science Electronics ICT. Stijn started his career as a Java developer at DATA4s (acquired by Norkom Technologies) where he was co-responsible for their unique name-matching AML tool, with focus on the financial sector. Afterwards Stijn evolved as technical consultant from a developer to a senior technical team lead on a wide range of projects and customers at XploreGroup, part of the CRONOS company. At Harmoney, Stijn leads a young and dynamic product development team with great opportunities in a complex matter, making sure the company’s objectives are achieved.
Thierry van Alphen
Head of Business Development
Thierry holds a Solvay Business school MBA and built a 22-year financial services experience at ING in different senior roles in Credit Risk Management, Corporate Banking and Private Banking in Belgium and the Netherlands.
As a.o. Head of ING Private Banking Belgium (2016-2020), he has developed expertise related to the impact that regulatory changes can have on customers and organisations.