Client lifecycle management
Onboard, assess, monitoring and offboard ... all in ONE platform
Onboarding, assessing and monitoring customers comes with a mountain of data and lots of manual work.
But collecting, organising and reviewing that data does not have to slow you down or frustrate your customers.
Harmoney makes customer due diligence fully digital and always up to date. No unnecessary paperwork, no roadblocks in the customer journey. You save time, onboard faster and cut compliance costs, all while staying audit ready.
Our smart omnichannel approach reaches every customer, even those who still prefer paper.
Whatever works for them, you stay in control.
Key benefits
User-friendly digital platform
A centralised, user-friendly digital platform with a customer-facing portal reduces paperwork for the front office, compliance team, and the customer.
Digital document signing
Save time and boost convenience for your teams and customers with digital forms, signing, updating, and archiving.
Automated compliance
The platform automatically prompts customers to update their information and caters for continuous AML risk screening.
Comprehensive customer overview
Pull in KYC and CDD information via external data sources or optical character recognition (OCR) technology for complete, error-free customer data.
Rapid insights
Facilitate and power the onboarding process, gaining deep insight into every customer to manage risk effectively.
Complete audit trail
Implement a case management system with both the front office and compliance teams consulting the same data.
We chose Harmoney because of their focus, availability and efficiency. They told us that they could solve our problem within three months, and we were surprised to see they could meet the deadline.Full testimonial