Customers in both banking and insurance increasingly expect their financial services partners to deliver a wider range of online services and frictionless processes. By digitalizing the customer onboarding process, Harmoney saves your compliance team precious time and resources and lifts the heavy administrative burdens of your customers. The result: high response rates, smooth interactions, complete data – and long, high-value customer relationships.
A centralized, user-friendly digital (remote) onboarding platform with an intuitive customer-facing portal reduces paperwork for every stakeholder.
Save time and boost convenience for back-office teams and customers alike with digital signing, updating and archiving.
The customer only enters their identification information once – preventing confusion, inefficiency and needlessly repeated steps.
Pull in KYC information via external data sources or optical character recognition technology (OCR), for complete, error free customer data.
Accelerate the onboarding process while gaining deep insights into each customer that you can use as a basis for customized service offerings.