Managed compliance services
Harmoney lets you outsource your compliance through our turnkey managed compliance services, without having to set everything up yourself.
Three roles, clearly separated
Managed compliance is not a Harmoney service. It is a partner service, running on Harmoney. That distinction matters, because it is what lets each party do what it is actually good at.
Your partner configures your risk model and your workflow in the platform, together with Harmoney. You get your own access to dossiers, dashboards and the audit trail throughout, so you are never dependent on a monthly report to know where you stand.
Six services, run by partners who do this every day
Each of these is a live partner engagement, not a capability on a slide.
KYC remediation
A defined book brought back to standard: outreach, document collection, screening, risk scoring, file closure.
KYB and client onboarding
Ongoing corporate onboarding, including document collection, UBO verification and enhanced checks, at production volume.
Periodic reviews and recertification
Recurring review campaigns delivered as a standing service rather than a project, with recertification agents working your queue.
Third-party risk reviews
Vendor and third-party due diligence: questionnaires, evidence collection, risk assessment and periodic reassessment.
Alert triage and investigation
Screening and monitoring alerts worked to disposition, with enhanced due diligence investigation and quality assurance.
Document collection and processing
High-volume document intake, digitisation and quality control feeding the compliance file.
Why institutions choose a partner-run service
One contract, one point of contact
Technology and operations are usually bought separately, from two suppliers, with two escalation paths. Here they arrive as one package: a single contract signed with Harmoney and your partner together, one accountable contact, one set of service levels. When something needs fixing, there is no question whose problem it is.
The platform stays yours when the work is done
The platform side of the contract is with Harmoney directly. That matters more than it sounds: when the campaign or the mandate ends, the environment, the data and the audit trail remain yours. Nothing is handed back, nothing is lost, and most institutions keep the platform running and reuse it in their own operations.
Capacity without headcount
A remediation campaign, a seasonal onboarding peak or a review backlog needs analysts for a period, not permanently. Your partner supplies trained capacity that scales up and back down, without a hiring cycle or a redundancy conversation at the end.
Your brand stays in front
Client-facing flows are white-labelled. Your customers complete their onboarding or their review in your brand, not your provider's. They never see the machinery behind it.
Configured to your policy, not ours
Your partner and Harmoney configure your risk model, your thresholds and your workflow together. Nothing is a bespoke build, and nothing requires you to restructure your process to fit the software.
Regulator-defensible by design
Every step is logged and timestamped, and every action traces back to the specific risk rule that triggered it. When a supervisor asks why a particular file reached a particular outcome, the answer is in the system rather than in someone's memory.
You keep control and accountability
You hold your own access to dossiers, dashboards and the audit trail, and you keep final decisioning. Regulatory accountability stays where the regulation puts it, with you. A managed service adds execution capacity; it does not transfer responsibility.
The platform underneath
At Ayvens, KYC decisions moved from hours to minutes and released significant team capacity. The platform your partner runs for you is that same platform.
"We chose Harmoney because of their focus, availability and efficiency. They told us that they could solve our problem within three months, and we were surprised to see they could meet the deadline."
Find the right managed compliance partner
Tell us the programme, the volume and the timeline. We will point you to the partners who run that work today, and introduce you. If a partner-run service turns out not to be the right shape, we will tell you that too.
Looking for the right partner to outsource your compliance?
Frequently asked questions
How do I know if this is right for us?
A partner-run service fits a defined programme: a remediation book, a review campaign, a third-party population, especially where volume is uneven, hiring to the peak is not defensible, and the operation needs to be running in weeks rather than months. Licensing the platform directly fits better when compliance operations are core to how you compete and you intend to keep the capability in house, or you already have the analyst team and need the tooling underneath it. The platform is identical either way, so moving from one model to the other later does not mean starting again.
Who do I sign the contract with?
With Harmoney, as one package with one point of contact. The platform side sits with Harmoney directly, which matters when the work is finished: the environment, the data and the audit trail stay with you, and you can keep running the platform in your own operations.
Who is accountable to the regulator?
You are. Regulatory accountability for AML and KYC obligations stays with the regulated institution and cannot be outsourced. What you outsource is execution capacity. Final decisioning and risk acceptance stay with your team, and the audit trail evidences that.
Where is my data hosted?
In Europe. No production data leaves the European Economic Area.
How quickly can a service start?
In weeks rather than months. Partners work from configured environments and existing modules, so the work is configuring your risk model and your workflow rather than building a platform. Average kickoff to go-live across all Harmoney deployments is 12 weeks; a partner-run service on an established configuration is faster.
Can I bring it in house later?
Yes, and the platform is already yours. Your team can take over the operation on the same environment, with the same configuration and the same history. If you would rather leave entirely, all data exports in standard formats (JSON, CSV, XML, PDF), no proprietary formats create lock-in, and exit conditions are set out up front in line with DORA requirements.
Run compliance for your own clients?
If your firm delivers compliance operations and wants the platform underneath it, that is the other side of this page. Harmoney's Compliance-as-a-Service partners run their own service, under their own brand, on our rails.