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Snapshot function: the client lifecycle in a flash

Snapshot function

In compliance, being able to fully comprehend key decision moments throughout the client lifecycle is paramount. With Harmoney’s snapshot functionality, we offer a customisable summary of all key decisions. This overview improves compliance investigation and escalation, reduces compliance risk, and enhances transparency.

Summarising key decision moments

From onboarding to offboarding, the Harmoney platform offers a clear summary page of a customer's entire lifecycle. For example, a drop-down menu allows you to view a summary of each key decision point for any customer. After selecting a key decision moment, you’ll get a comprehensive overview of all the relevant data that contributed to that decision.

The data on this overview page in the Harmoney platform are fully configurable and customisable. Organisations can decide for themselves what information they want to display and how it’s presented. Additionally, these overviews can be easily exported as PDFs, making them convenient for different roles within an organisation. Information can easily be shared or saved for future use.

A tool for analysts, managers, and auditors

The snapshot view functionality is a powerful tool for various stakeholders, both internal and external to the organisation:

  • KYC and AML analysts can gain a clearer picture of a case’s activity to date, with a complete overview of all decisions made, along with the relevant documentation and actions.
  • Compliance officers and other decision-makers can quickly access the most important information when a case is escalated.
  • During audits by regulators or external auditors, the summary page makes it easy to review how decisions were made and assess their compliance with applicable regulations.
  • The snapshot function also streamlines internal quality control, enabling teams to focus on the most relevant and high-risk clients or contracts.

To learn more about this feature or about the Harmoney platform as a whole, feel free to contact us. We’re here to help!